« Netblock Outage | Main | Where in London? »

Server Service Suspended

The company that colocates my server in Los Angeles, Black Sun, has failed to pay their bandwidth bills for the Cogent carrier line that connects to my server. Yesterday, it appears, Cogent suspended service on that line.

As a result, I can't get to that server through the Internet.

Also as a result, several peoples' email service and web hosting service is suspended indefinitely.

Now, I don't have any idea why they've failed to pay their bills. And, their sales department isn't answering their phones.

The only thing I can do is keep trying to call them. My intent is to have them send my server back to me right away, hopefully by 2-day freight or better.

When the server arrives here, I will be able to restore service to those web sites and email accounts here in Pittsburgh, but until then, I will not be able to do anything with them.

If you are affected by this service outage, I apologize, but as you see, the matter is out of my hands.